Vending machine collection


How to choose vending machine collection option:

  1. During checkout, select 'Store pickup'
  2. Then, select your preferred vending machine location
  3. Click to view our full location list

 

How to collect your bouquet from our vending machines:

Upon reaching the machine, WhatsApp message or call us at 8859 7170. Let us know your order number (#1234), the machine location and that you're there to collect your bouquet. We will open the locker door remotely.



* If you do not see the option to collect bouquet at our vending machine, it is because the bouquet is too large to be collected from our machines.

* Your order confirmation email will not state that you selected vending machine collection, but fret not, if you successfully selected 'Self collect at any of our 17 vending machines' and indicated your desired machine location for collection, the arrangements would be made.
Feel free to contact us via Whatsapp 8859 7170 if you need extra assistance!


Terms & Conditions:

  1. Collection Timeframe:

    • Customers are required to collect their fresh flower bouquet from the vending machine within 12 hours of their selected collection time.

  2. Uncollected Bouquets:

    • If the bouquet is not collected within 12 hours of the scheduled collection time, we reserve the right to remove the bouquet from the vending machine.

    • No refunds or replacements will be provided for uncollected bouquets.

  3. Freshness Guarantee:

    • We strive to ensure that every bouquet is fresh and in optimal condition at the time of placement in the vending machine. We are not liable for any deterioration in quality resulting from late collection beyond the advised timeframe.

  4. Customer Responsibility:

    • It is the customer's responsibility to ensure that the bouquet is collected within the specified collection window.

  5. Changes to Collection Time:

    • Any requests to amend the collection time must be made in advance and are subject to approval and availability.